GOTS认证咨询-第六版标准之关于社会责任管理审核要求

3.12 社会责任管理
Companies shall have a policy for social accountability to ensure that the social criteria can be met. They shall support the implementation and monitoring of the social criteria by:
公司应制定用于确保符合社会责任责任准则的社会责任方针。公司应通过下列方式来支持对社会责任准则的实施和监控：
3.11.1 Nominating a person responsible for social accountability
3.11.1 任命社会责任负责人
3.11.2 Monitoring compliance with the social criteria and implementing necessary improvements at its facilities, also keeping in mind potential adverse impacts.
3.11.2 监控工作场所社会责任准则的符合性并采取必要的改进，还应关注潜在的不利影响。
3.11.3 Informing its workers about the contents of their employment contract, minimum social criteria and any other related information provided by GOTS in the applicable local language(s).
3.11.3 用当地使用的语言向工人传达其雇佣合同、最低社会责任准则和 GOTS 标准中所涉及的相关内容
3.11.4 Maintaining records of the name, age, working hours and the wages paid for each worker
3.11.4 对每个工人建档，记录姓名、年龄、工作时间和支付的工资
3.11.5 Allowing the workers to nominate a representative for social accountability that is able to provide feedback to the management regarding implementation status of and compliance with social criteria
3.11.5 允许工人提名社会责任代表，以向管理层反馈社会责任准则的履行及符合性情况
3.11.6 Providing time and space to workers to organise and engage in collective bargaining.
3.11.6 为工人组织和参与集体谈判提供时间和空间。

3.11.7 Recording and investigating complaints from workers or third parties related to the adherence to the social criteria and maintaining records about any necessary corrective measures arising from them
3.11.7 记录和调查工人或第三方提出的关于遵守社会责任准则方面的投诉，记录并保存针对这些投诉所执行的所有必要纠正措施
3.11.8 A functional and effective complaint mechanism shall be established. Anonymous complaint mechanism shall be followed to the maximum possible extent. 
3.11.8 应制定有效的投诉机制。应尽最大可能遵循匿名投诉机制。
3.11.9 Upon request, Certified Entities shall provide information about complaint records to their CertifiedBuyers should complaints possibly be related to the business practises of such Certified Buyers.
3.11.9 如果投诉可能与被认证买家的业务活动有关，则根据要求，被认证实体应该向被认证买家提供与投诉记录有关的信息。
3.11.10 Refraining from disciplinary measures, dismissals or other forms of discrimination against workers for providing information concerning observance of the social criteria
3.11.10 严禁对提出社会责任准则遵守问题的工人施加纪律处分、解雇或其它形式的歧视
3.11.11 For home-workers, data on the nature, extent and characteristics of home-work shall be compiled by the employer and made available to Certification Bodies. Appropriate access to private homeworking premises shall be arranged by employers for the purposes of inspection and audit.
3.11.11 对于居家工人，雇主应编制关于居家工作的性质、范围和特点的数据，并将该等数据提供给认证机构。雇主应为检查和审核目的，安排相关人员在适当情况下进入居家工作场所。